Alliance Medical, Taunton Diagnostic Centre

Very efficient. I had my scan soon after applying and after a phone consultation with a consultant. Scan. com staff are very helpful and send very useful and easy to understand instructions prior to the scan. I had the results very soon afterwards which were initially given to me via another phone call with a consultant who rang me. The two sets of results via e mail were fabulous as the second interactive set of results meant I could understand what my problems were very clearly. Thank you very much Scan.com!

Rapid response to request by extremely helpful and friendly staff. Scan arranged and carried out promptly at a convenient time and location. Report received very quickly and easily shared with another organisation on request.

Whilst worried about what was going to happen. All staff involved were professional and explained everything. The scan itself was not pleasant but the staff did keep checking on myself. All in all the staff performed well which you do not always get.

Quick and efficient service .

Excellent service throughout.

Efficient , pleasant surroundings and easy to park Staff caring and quick results

Pleasant, helpful, timely and efficient.

Quick and easy process. Kept informed throughout and even when there was a minor issue this was dealt with promptly and efficiently.

Quick and easy process. Kept informed throughout and even when there was a minor issue this was dealt with promptly and efficiently.

Fast efficient service. Appointment set up quickly. Simplified results very helpful

Fast efficient service. Appointment set up quickly. Simplified results very helpful

A prompt and professional service

Everything happened within the timescales given. Very clear explanation of scan.

Efficient and Prompt booking - great service - very friendly helpful staff and great nurses. Yes Taunton Diagnostic Centre were great but what a nightmare getting images sent to my consultant and hospital. The consultant requested them from Taunton Diagnostic Centre and was refused! I have requested direct to National MRI Scan Ltd but as yet this has not been done! This has to be done by e-Mail - can’t seem to get a ‘human’ to talk to!!!

Quick response to my application Very little time wait for scan appointment Facility’s at Taunton super clean relaxing and pleasant Easy free parking Very efficient staff Excellent treatment room BUT follow up not so good - very very brief report with not much detail for my chiropractor to follow up on Have tried calling the mobile number I was given but a week of no reply