Alliance Medical, Princess Royal Hospital MRI Unit

Great experience over all satisfied !

Easy to book, good information received through the process. Had to chase for report though and still have not received the scans yet. But would recommend.

Good quick service

Ease of the process, quick and friendly service.

Appointment was arranged within a week of my request for a scan. Hospital staff were professional yet friendly.

The scan was very straight forward and on time

Excellent , polite staff who kept me informed of what was going to happen. Everything went smoothly.

Efficient & Professional. Quick both with booking, appointment slot and follow up .Appreciated actually speaking to a clinician before and after scan rather than just online communication

I was made to feel totally at ease from the beginning . All the staff were very helpful and explained exactly what would happen. The MRI was so relaxing it was almost a shame to come out. The staff couldn't have been better.

Very professional, answered all my questions easily and helped book an MRI, not much waiting time, 4 days, on arrival, filled in the consent form and went straight in for my scan, only 5 days and received a call explaining my results, along with scan result and I age's in an email, very prompt, very professional, keep up the great work

Welcoming person at reception. Appointment was on time. Very reassuring nurse who operated the machinery for the scan.

The booking process was very easy and I was guided by my physio as well. I feel it was money well spent as my treatment from her is now much more specifically targeted and so my condition is already a lot better.

Getting appointment showed when booked was not viable so not sure why given as an option when booked as didn’t get chosen date but the next day but took lot of emails and calls then short notice before finalised. Scan seemed fine all staff lovely etc had report and suppose to have call from doctor to explain 5 days gone since report still not had call Still no call despite chasing

A good experience from start to finish. Website clear, concise and easy to navigate. Once ordered there was a timely conversation about my issue and an appointment was made for the MRI less than a weeks time. Arrived at hospital, well treated by the MRI team. only had to wait about ten minutes, had the MRI and on my way back home in less than 45 minutes from arriving. Excellent. Four working days later received my report and images and was contacted for a follow up consultation which was very informative. All these details have been transferred to my doctor and my medical records and an appointment set to discuss with my doctor a way forward. Sadly, had I had to wait for an MRI on the NHS I would have done more damage to my knee and would have been on pain killers for at least an extra 30 to 40 weeks waiting to start the repair process waiting for an MRI. All in all a very professional and affordable experience.

Efficient Polite reassuring and helpful

A clear pathway of care and resources A timeline of practical support. Flexibility and speed of organisation Incredible value for money Minimal waiting time to get a scan done. All of this hugely relieved my anxiety of When an MRI Scan could be done.

Everyone was very kind and helpful. The only problem now is I do not know how to read the results. I thought that I would receive a more in-depth explanation of what was found, as I am 81 years old and only have a I.pad which I am not that good with. Even a more in-depth telephone calll would be helpful, as I believe I have dementia. thank you.

Had to wait a long time from arriving to getting the scan but all went well, staff really friendly and explained everything to me.

Speedy service and efficient.

Quick appointment representative was polit and met me at reception and took me to the scanning room

My scans were arranged quickly and a consultation phoned me with a few days to discuss prior and after with results. The reports were presented in a simple easy to understand format

Excellent service from start to finish. Straightforward booking and quick response from clinician. Speedy, easy to understand results.

Verry pleased, good fast result.

Brilliant service. Prompt and very easy. Got my results the next day and a telephone call to explain them. Brilliant communication. Would absolutely recommend scan.com.

So helpful and quick to respond to enquiries. Scan was arranged quickly and results back in good time. Easy to book. Would really recommend this company.

Excellent and efficient

Easy to book, rapid telephone triage and quick access. Scan was exactly at time booked; very professional staff. I was called within 48 hours of the scan to be given a synopsis of the Radiologist’s report. Price competitive too!

Good price but the communication was below par. Had to request my images once the report came through and waited a further 10 days for them.

Easy to book, quick and helpful. I would recommend this company.

Swift appointment … swift report …

The booking process was so simple & booking time obviously compared to waiting for NHS was perfect. I had a phone call after 3 days & The MRI scan results were read out as well as the results emailed over straight away. Great service, thank you.

The quality of service was excellent. Customer service personnel were polite, helpful and efficient. Would thoroughly recommend them.

Very quick appointment, very polite and helpful staff at the appointment. Quick results explained in a manner I could understand.

Very efficient service from start to finish. Cheaper than I had expected too. The assigned clinician was excellent and very knowledgeable and called me to explain the results of the scan. Overall an excellent service, would recommend.

Fast and efficient service, thank you

I would highly recommend Your MIR Unit all the staff are very efficient extremely polite and helpful

All went very smoothly and in good time. Thank you

Excellent service. Got my scan done within days and received my report shortly after. Spoke to a lovely doctor before and after who explained everything clearly. I emailed an enquiry a few days afterwards and got a reply within the hour.

I received excellent communication both on booking and after my scan from Mark at customer support.He was very helpful. The staff at the PRH MRI unit were very pleasant and helpful.The only problem I had was being assured the report could be prepared in time for my GP appointment this was not the case but the support dept.Followed this up quickly.Overall a good efficient service. M

I was happy with my MRI which revealed the Problem I was having with my knee. I had a follow up call to discuss my options for the Future.

Quick and friendly service at a reasonable price

Having found the advert for an MRI on line, we signed up. A phone call ensued and then quickly an appointment date and time. The whole procedure was good and I was welcomed and looked after for the whole of the appointment. We will definitely be recommending your services to others. Thankyou.