Alliance Medical - Princess Royal Hospital MRI Unit

The Scan took place in a unit outside , which was dated , cold and shabby- unlike the Jane’s at the American Express building in Brighton/woodingdean. The staff were abrupt, unsympathetic tk tye level of oak. I was in, no suitable supports to place under me legs, whilst I struggled to lie on my back as it’s agony. They tried pushing pillows under my knees, 3 if them In the end as they were very old flat pillows- it was painful. Then once my head had been secured in the frame, the other person was passing me ear plugs- I coukdnt move my arms , too painful, so he tried moving & lift my head & the. Out the head phones on, squashing my ears/ head whilst trying to push them on - I was in so much pain, and my thoracic are, mid back discs were being scanned- I really didn’t receive a basic level of care- and as I was paying for the MRI , I was really shocked by the inexperienced & unprofessional staff you have employed- a very painful experience - with uncaring staff in an outdoor old, tatty unit .

Great experience over all satisfied !

Easy to book, good information received through the process. Had to chase for report though and still have not received the scans yet. But would recommend.