Eastgate Diagnostic Centre

Excellent service and price

Very professional

Having felt the need for urgent information following a foot injury I sought an urgent scan which was not possible via the NHS. By accessing availability online I could get an appointment for a private scan local to me within 36 hrs.The actual cost was well below that I would have had to pay at a mainstream private hospital.Included was a telephone consultation from a private consultant which explained my problem and confirmed my path to recovery. I recommend this as a way forwards.

I was able to get an appointment quickly - albeit a long way from my home near York to Leicester. The staff were friendly and the srvice quick on site. However, initially I did find the location difficult to find.

I used Scan.com to get an MRI done quickly. The site was very easy to use and provided a good range of options with early availability. It was great that some centres showed the available times for a scan on the website. After requesting a scan, the process was very efficient: the consultant called the same day to confirm the type of scan required and the centre followed up very quickly to book the slot. The post scan process was also efficient and I received a report and follow up call from the consultant in 2 days.

Excellent, from initial enquiry, by phone, guidance as to test required both by office staff, and consultant, speedy appointment, brought forward, to within few hours, efficient mri staff, finally result call to discuss results.

I was made to Phil very comfortable and relaxed. Everybody was very efficient. I didn’t feel anxious as this is my first MRI. I was made to feel comfortable. They kept checking on me to make sure I was okay. I got a copy of my scan on CD and also all the information I needed including highlighted words that I could Google so I understood, what happened on the day?

I was dealt with promptly and courteously, and shown care and consideration throughout my appointment.

This was the first time using Scan.com but I have to say what a superb service you provided. The whole process was smooth and very quick with no issues at all. The call to explain my MRI scan results came within 24 hours and an immediate email with the report came through at the same time. An excellent service that I would highly recommend.

The quick response was excellent from the doctor and the scanning site .. explained all about different things to see what was the best scans didn't take me for my money they was honest all the way through

From making the initial phone call for a scan, I had a call from the clinician the following day who wisely suggested an alteration to the scanned area, and the day after that I had my scan and was presented with the CD, with the report following the next day– again by a very helpful clinician

Good communication and service from start to finish, booked a MRI scan for the next day close to my home received the images on disc after scan and the report was 2 days later with a phone call from consultant , I passed this information onto knee surgeon which cut out alot of time and aloud my operation to go ahead sooner .

The service was efficient and remarkably quick. I booked a scan and got my results all within a week. Staff were polite, professional and helpful.

It was quick, with good response time after MRI. Consultant was right to the point with my diagnosis and the paperwork came through quickly.

Exceptional service from start to finish 👍

Very satisfactory service. Easy to book and quick process from booking to receiving results. Staff are professional and kept me informed, explaining each step of the process. Questions I had were answered promptly.

I needed an MRI scan to establish any issues in my lumber region relating to back pain. I attended this firm's Leicester unit housed in a large trailer at a medical centre. The speedy appointment was easy to make online and the whole process was efficiently carried out by pleasant knowledgeable staff. I particularly appreciated phone calls at each stage of the process. The final emailed report was issued in two working days from the date of the scan, preceded by an overview by phone from a clinician. All in all I'm impressed with this company which charges a competitive fee.

great service . When we had a problem with a provider for our scan and needed to change jess got us sorted with another very quickly so quickly in fact that we had our scan within 3hrs of the change ! . very good service would highly recommend

Very good service from consultation and when having the MRI staff friendly , professional.

Appointment booked and then brought forward, results report over the phone good. The written report was OK, has plenty of detail, but could incorporate some pictures and simplified text to highlight the areas of concern for better understanding. We are not all doctors/specialists.

Very efficient. Had the scan within 3 days of enquiring and had the report of the scan results on the same afternoon of the scan. Couldn't have been quicker

Very efficient and thorough experience . I would use the scanning service again .

Amazing experience Quick to answer the phone and easy people on hand to deal with any enquiries. An extremely professional speedy service will recommend this company to everyone...thanks again Alex

Fast and efficient service. Very helpful telephone consultations

Whole experience was really good from booking online to receiving the results

Excellent service, fast with all communication & results / reports. Would definatly use again

Great experience. Good communication and received the results in 2 days. I highly recommend them.

A really good service. Very quick to respond to the initial booking with clear information on the process. When I did have queries these were followed up with minimal wait time. Friendly and reassuring during the scan with the results available 2 days later.

Welcoming, clear about the process and procedures. Very helpful.

Very efficient friendly service.

Very impressive service, less than 48 hours from making the booking to having the radiologists report for the MRI on my wife's lumbar spine and sacrum. Smith who did the scan at Eastgate Diagnostics Centre, Leicester was excellent and clinician Simon was very thorough and willing to discuss the results in detail. The radiologists report was thorough and relatively easy to understand, especially the patient friendly version. The results have alleviated our worst fears and will allow us to discuss the best treatment with our GP. Overall, money well spent.

My appointment was postponed making it unlikely that I would get results before Christmas. I was told I would. I was told that scan.com worked on Saturdays but the telephone answering message on Sat 23rd Dec was wrong. I had been led to believe that results would be sent to my doctors but I had to do that personally. It appeared to me that I didn't get any information including access code to scan until I asked for it. No one cared how stressful was all the misleading information and waiting and I wished I had not used the service. I feel I should add that scan. com did work very fast to get the results of my scan to me despite the weekend and bank holidays.

Great service , would definitely choose and recommend them again

The website is very informative and easy to navigate. Booking a slot was easy and although I initially booked a few days ahead, I received a call and was able to have a scan the next day which I really appreciated. The pre-scan and post-scan conversations with a specialist were invaluable. Eastgate Diagnostics, Leicester carried out my mri scan and couldn't have been more helpful or professional- thanks to all involved. I will definitely use Scan UK again as the waiting list through the NHS and health insurance was several weeks.

Very officiant, professional service.

Very officiant, professional service.

I was unhappy with the service offered by the Oulton, Leeds centre after not receiving a call which is been promised however after contacting Scan.com I was able to get an appointment the same day at another centre. The guys at Eastgate House, Leicester were fantastic and the following report and clinician consultation covered all my questions. I would definitely recommend.

I was unhappy with the service offered by the Oulton, Leeds centre after not receiving a call which is been promised however after contacting Scan.com I was able to get an appointment the same day at another centre. The guys at Eastgate House, Leicester were fantastic and the following report and clinician consultation covered all my questions. I would definitely recommend.

From the actual booking of the scan to the actual scan itself, I have nothing but praise for the treatmenti received. Smithe the radiographer could clearly see the immense pain i was in and went above and beyond to help and make me as comfortable as he could. Absolutely excellent service. I would not hesitate in using this company again. Thank you so much to all the staff involved wirh my booking.