Birmingham Community MRI

staff are very helpful and made me at ease

When booking there had been a date range given for the scan and the earliest booking eventually possible, after the call from the doctor, was at the very end of the date range. The cost was quite low compared to the areas surrounding London but I guess you get what you pay for to some extent. The discussion time with the doctor was very short, just a few minutes before and a few minutes after the scan. I didn't feel that the doctor analysing the scan had been told the reasons for the scan in advance of the analysis. Ideally there should be a detailed report sent to my email but that didn't happen. The report back from the scan was on the Saturday following having the scan on the Monday. The booking had been made on the previous Tuesday. The staff didn't seem aware that I had paid privately instead of going through the NHS. The scanner was in a portable unit (container style trailer) and had more vibration during the measurements than for my hospital heart scan. This must be worse for the clarity of the scan results. Improved balancing, additional weights and crane style out-rigger supports could potentially help. The lift music played in the waiting area was very depressing and too loud to hear me being called clearly, especially with a mix of foreign and Birmingham accent that I'm not used to!

so professional and everything clearly explained

so professional and everything clearly explained

so professional and everything clearly explained

Very professional and efficient Explained procedure in a calm and helpful manner

Put my mind to rest after trying to get an MRI through the NHS Would recommend this service all done and sorted with results within a week.

Put my mind to rest after trying to get an MRI through the NHS Would recommend this service all done and sorted with results within a week.

Put my mind to rest after trying to get an MRI through the NHS Would recommend this service all done and sorted with results within a week.

Great service from beginning to end. From initial phone call to results in one week. Customer service and clinicians were excellent.

Great service from beginning to end. From initial phone call to results in one week. Customer service and clinicians were excellent.

Quick scan and results through in a week. At £340 superb value. My second scan took two weeks for the results to come through but, again excellent service from the team and clinician, Mark.

Quick scan and results through in a week. At £340 superb value. My second scan took two weeks for the results to come through but, again excellent service from the team and clinician, Mark.

The whole experience was hassle free, Phoned up to book a nurse called back quickly and went through my requirements and then in for my MRi really quickly, the guys at the scanning unit so kind and really took care of me due to my back pain. A very good experience all round..highly recommended

The whole experience was hassle free, Phoned up to book a nurse called back quickly and went through my requirements and then in for my MRi really quickly, the guys at the scanning unit so kind and really took care of me due to my back pain. A very good experience all round..highly recommended

Excellent service

Excellent service

Swift and helpful.

Swift and helpful.

Fast appointment easy to book. Good value. Excellent follow up.

Fast appointment easy to book. Good value. Excellent follow up.

Fast appointment easy to book. Good value. Excellent follow up.

Excellent service.

Excellent service.