LycaHealth Orpington

Excellent service, though I had a cancellation three days before my rediology appt.

Excellent service, though I had a cancellation three days before my rediology appt.

Staff really nice and as a 66 year old wanting to enjoy a healthy retirement the scan results enabled me to do something about anything that wasn’t quite right before getting any worse.

Staff really nice and as a 66 year old wanting to enjoy a healthy retirement the scan results enabled me to do something about anything that wasn’t quite right before getting any worse.

Easy to book at a good price

Easy to book at a good price

Extremely quick service From booking to completion, very happy, If I had one little niggle it would be that location had to be changed due to technical issue which meant I had to pay a substantial additional payment but apart from that everything was great

Extremely quick service From booking to completion, very happy, If I had one little niggle it would be that location had to be changed due to technical issue which meant I had to pay a substantial additional payment but apart from that everything was great

Good service , friendly staff and immediate results with follow up radiologist report. It was the speed with which everything was completed , from enquiry to booking to scan. Amazingly swift and efficient. Tony

Good service , friendly staff and immediate results with follow up radiologist report. It was the speed with which everything was completed , from enquiry to booking to scan. Amazingly swift and efficient. Tony

Good service , friendly staff and immediate results with follow up radiologist report. It was the speed with which everything was completed , from enquiry to booking to scan. Amazingly swift and efficient. Tony

Friendly professional service. my scan was brought forward from my original booking date by 4 days.

Friendly professional service. my scan was brought forward from my original booking date by 4 days.

Friendly professional service. my scan was brought forward from my original booking date by 4 days.

From start to finish there were speedy responses with important information. Courteous staff and service. Thank you.

From start to finish there were speedy responses with important information. Courteous staff and service. Thank you.

From start to finish there were speedy responses with important information. Courteous staff and service. Thank you.

Easy to book a scan online. Professional and courteous experience on the day, given every opportunity to ask questions about the procedure and follow-up. Results phoned through and explained thoroughly.

Easy to book a scan online. Professional and courteous experience on the day, given every opportunity to ask questions about the procedure and follow-up. Results phoned through and explained thoroughly.

Easy to book a scan online. Professional and courteous experience on the day, given every opportunity to ask questions about the procedure and follow-up. Results phoned through and explained thoroughly.

My First Experience of Private Health Care From the booking to friendly reception staff and a wonderful radiologist my visit to Scan.com was a truly great experience. The feedback given to me by the Doctor who went through my results was easy to understand. He was both kind and patient with the questions I asked him. I would certainly recommend Scan.com to others.

My First Experience of Private Health Care From the booking to friendly reception staff and a wonderful radiologist my visit to Scan.com was a truly great experience. The feedback given to me by the Doctor who went through my results was easy to understand. He was both kind and patient with the questions I asked him. I would certainly recommend Scan.com to others.

My First Experience of Private Health Care From the booking to friendly reception staff and a wonderful radiologist my visit to Scan.com was a truly great experience. The feedback given to me by the Doctor who went through my results was easy to understand. He was both kind and patient with the questions I asked him. I would certainly recommend Scan.com to others.

Helpful, efficient and professional.

Helpful, efficient and professional.

Helpful, efficient and professional.

The whole process of booking and attending was very good and the staff on the day very helpful and professional. I was expecting a more detailed report. Whereas it doesn’t seem like there is anything to cause concern in my case, it would have been helpful to have some illustrations from the actual scans and some less technical language and conclusions that can be easily understood by the lay person. A copy of the scans and report are being sent to my GP for review after my query concerning this was responded to rapidly and satisfactorily.

The whole process of booking and attending was very good and the staff on the day very helpful and professional. I was expecting a more detailed report. Whereas it doesn’t seem like there is anything to cause concern in my case, it would have been helpful to have some illustrations from the actual scans and some less technical language and conclusions that can be easily understood by the lay person. A copy of the scans and report are being sent to my GP for review after my query concerning this was responded to rapidly and satisfactorily.

The whole process of booking and attending was very good and the staff on the day very helpful and professional. I was expecting a more detailed report. Whereas it doesn’t seem like there is anything to cause concern in my case, it would have been helpful to have some illustrations from the actual scans and some less technical language and conclusions that can be easily understood by the lay person. A copy of the scans and report are being sent to my GP for review after my query concerning this was responded to rapidly and satisfactorily.

couldnt have been better

couldnt have been better

couldnt have been better

No issues throughout process. Parking arrangements were very good but I didn't find that out till I actually arrived at site - this was an unnecessary concern. Scan was described as 'MPM Prostrate', rather than the more familiar mpMRI protocol terminology, which it was & it actually includes contrast but again this wasn't clarified till late in the process. Again an unnecessary concern.

No issues throughout process. Parking arrangements were very good but I didn't find that out till I actually arrived at site - this was an unnecessary concern. Scan was described as 'MPM Prostrate', rather than the more familiar mpMRI protocol terminology, which it was & it actually includes contrast but again this wasn't clarified till late in the process. Again an unnecessary concern.

No issues throughout process. Parking arrangements were very good but I didn't find that out till I actually arrived at site - this was an unnecessary concern. Scan was described as 'MPM Prostrate', rather than the more familiar mpMRI protocol terminology, which it was & it actually includes contrast but again this wasn't clarified till late in the process. Again an unnecessary concern.

Quickly managed too receive a mri on a Friday result back on Monday. Consultant sent report just waiting on images

Quickly managed too receive a mri on a Friday result back on Monday. Consultant sent report just waiting on images

Quickly managed too receive a mri on a Friday result back on Monday. Consultant sent report just waiting on images

The site and all staff and doctors were excellent including the actual MRI can recommend. I thought the supplied report, although may have been complete, I found the explanation on the written report difficult to understand, being from a non medical background and not expanded, for me to understand and still in some doubts if I understood properly

The site and all staff and doctors were excellent including the actual MRI can recommend. I thought the supplied report, although may have been complete, I found the explanation on the written report difficult to understand, being from a non medical background and not expanded, for me to understand and still in some doubts if I understood properly

The site and all staff and doctors were excellent including the actual MRI can recommend. I thought the supplied report, although may have been complete, I found the explanation on the written report difficult to understand, being from a non medical background and not expanded, for me to understand and still in some doubts if I understood properly

Very good efficient service & quick appointment time & results

Very good efficient service & quick appointment time & results

Very good efficient service & quick appointment time & results

Very good service.

Very good service.

Very good service.

Excellent professional and speedy service.

Excellent professional and speedy service.

Excellent professional and speedy service.

Service was great, the radiologist was very professional, accommodating and made me feel at ease

Service was great, the radiologist was very professional, accommodating and made me feel at ease

Service was great, the radiologist was very professional, accommodating and made me feel at ease

Perfect service and staff attention

Perfect service and staff attention

Perfect service and staff attention

I got tired of waiting the the NHS to do the right scans to help me heal. So I found MRI scan and saw the reviews and booked. I was seen very fast and got my results very quickly and was given a detailed explanation of my issues. I would recommend and use the the service again of needed.

I got tired of waiting the the NHS to do the right scans to help me heal. So I found MRI scan and saw the reviews and booked. I was seen very fast and got my results very quickly and was given a detailed explanation of my issues. I would recommend and use the the service again of needed.